Services

We support your performance optimization
Our dedicated resources support our clients to attain the most successful performance and help them optimize their investment and lift their business to a new level of performance
imdadi

All your requests in one portal

The first aesthetic service portal in the region is your powerful online tool to request service.

imdadi application allows business owners to monitor the status of equipment and be on top of your business requirements by a simple one window of operation.

Biomed Engineering

Covering 83 cities around the region

Our 5000+ laser and energy-based aesthetic medical solutions are serviced for 2,500 centers by our dedicated and certified Biomedical engineering team covering 83 cities around the region. Our current repair time average is under 12 hours for 84 % of equipment under warranty.

Clinical Training

Attain effective proficiency

Clinical capability is an essential value to ensure success in practice.

Our clinical training program supports practitioners to attain effective proficiency through cumulative knowledge and skills transfer.

e-Learning

Around the clock access

The first of its kind online training platform in the Middle East ensures that your staff has around the clock access to test-based, monitored & unified learning programs.

Once the practitioners complete their online learning program & pass our clinical exam, they will receive a certificate of completion.

Patient Marketing

Driving patients to your clinic

Imdad’s patient marketing strategy is focused on driving patients to your clinic.

Over 4 million  patients have visited Imdad Patients websites and over 70,000 looked for a clinic using our clinic locator. We recently launched an online vouchers program that allows patients to buy treatments from your clinics through our websites.

Customer Success

Optimize your performance

Our customer success team’s ongoing consultancy and regular reviews provide recommendations and solutions to optimize your performance and secure success.


e-Store

Order your requirements at your convenience

Our online store allows customers to order any parts or consumables around the clock and scheduled automatically for delivery.

The detailed up-to-date pricing & listing of goods reflects our mission to keep our customers informed & spare their time to be only for patients.

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