We strive to empower our clients to devote their time and efforts to optimum patient care. That is why equipment safety and an uninterrupted workflow receive our utmost attention.

• Our clients deliver treatments with confidence, knowing that our biomedical engineering services maintain their equipment according to the manufacturers’ latest standards and protocols, ensuring the best results and the highest level of safety for their patients. When a technical issue arises, our experienced engineers get the clinic back in operation with minimal disruption.
• 40+ biomedical engineers with certified training from the manufacturers, spread across 16 service hubs, support 8,500 devices in 85 cities and complete 18,000 service visits every year.
• Through the imdadi app, clinics request service and track their equipment in one place, with an average response of 2.8 hours per request. With our large spare-part depots in the region, most replacements are always close by, ensuring a fast turnaround on emergency repairs.
• Through regular preventive maintenance and revision updates, we keep your devices working non-stop, extend their life, protect their value and control operating costs, so you maximize your return on investment. Non-stop work means satisfied patients and a successful business.

As the authorized and exclusive distributor of Candela, Accure, Hironic, Laseroptek, Speclipse, Lego Laser, Deleo and EMA, with 35 years of leadership in the region, we keep your devices maintained exactly as the manufacturers intended.